Current promotions terms & conditions

Overall T&C's

These apply to all our other offers, and explain our terms on free delivery, free gifts, credit, and online voucher codes. Please read these as well as the terms of specific offers.

1. When you use an offer you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
2. If the offer says something different than what's written here (for example, that it covers delivery charges), then we'll go with what the offer says.
3. Unless the offer says otherwise, you can only use one promo code or discount offer per order. You can't combine offers.
4. Debenhams staff can't use special offers or promotions.
5. Some brands or concessions may be excluded from offers.?As this varies by offer you'll need to check individual offer details for such exclusions.
6. Offers don't apply to any delivery charges unless expressly stated.
7. If we give you a refund, it'll be for the price you actually paid, taking into account the offer or discount. And if you return a single product from a multi-buy offer, our refund will mean that you've effectively paid full price for the products you keep.?
8. You can't use offers for financial services, food services, cash, gift vouchers or gift-cards. You can't use them to pay your Debenhams accounts. And you can't use them with any of our microsites – including Debenhamsplus.com.
9. We can decline your order, if we don't think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
10. Online offers can only be used on www.danheil.com and our mobile site or kiosks.?They are not valid for purchases made in our stores or over the phone unless expressly stated in the offer.
11. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
12. These terms and conditions are governed in accordance with the laws of England and Wales.
13. The promoter of these offers is Debenhams Retail Ltd. Its registered office is at 334-348 Oxford Street, London, W1C 1JG. Its registered number is 00083395.

Free Standard Delivery

Free delivery applies to orders of £50 or over placed online at debenhams.com, excluding international orders. This offer is not available on debenhams-formalhire.com, youngshirewear.co.uk, Debenhams Gift Vouchers and Giftcards, and Financial Services. We deliver to any UK address. For full delivery information, please refer to the Customer Services section of our website and select Delivery Information.*

*These T&C also apply to all online free delivery promotions.

Free Parking

Dates: 15/02/20 – ongoing
How discount is applied: The saving will be applied at the checkout
Helpful Specifics:
1. Customers who present a valid proof of parking (photographs of tickets accepted) on the day of purchase, when spending £50 or more in a single transaction, are eligible to have a maximum of two hours of their parking fee refunded against their Debenhams transaction.
2. A maximum of £10 can be refunded
3. Offer cannot be redeemed in instances where free car parking is offered.
4. Debenhams reserves the right to decline to accept a parking ticket or photograph of parking ticket where, in its reasonable opinion, it is invalid for the transaction or is the subject of fraudulent activity.
5. The parking ticket is only eligible for one refund per day.
6. Any refunds on purchases will consider the parking refund applied from this offer.
7. By presenting their car parking ticket at the till point the customer will be deemed to have accepted and agreed to be bound by these terms and conditions.
8. The offer is not valid against the purchase of food services, financial services, Beauty services, Virgin Holidays, travel money, cashback transactions or at debenhams.com, debenhams.ie, debenhamsplus.com, debenhamsformalhire.com. The offer is not valid at Debenhams stores which offer free parking.
9. The Offer does not apply to delivery charges and cannot be exchanged for cash.
10. Debenhams reserves the right to change these terms and conditions or withdraw this promotion at any time.
Channel applicability: Instore ONLY
Disclaimer: Unless otherwise stated overall T&C's apply

Free gifts

Free gifts are one per customer, while stocks last. Gift is out of stock if not added to bag & NOT valid if used with a discount promo code.

Free Gift promotions can be very popular and while we do our best to ensure that everyone receives the free gift, there can be instances where the gift contents may be substituted and/or when we run out and therefore are unable to fulfil the free gift offer. If the gift does not add to shopping bag then it is out of stock. In certain circumstances where the gift may add to the basket at the time of ordering and then subsequently cancel when the warehouse goes to pick and despatch the item. The free gift offer is not valid if you try and use a discount promotional code at the same time and will be removed from shopping bag.

Voucher code and other external site promotional code

These terms apply to voucher codes ad other external site promotional codes.

1.This offer is only available online at www.danheil.com. Such promotion discounts are not valid for use as part of a purchase in Debenhams stores, or for telephone orders.
2. To claim your 10% discount online, visit www.danheil.com and type the offer code XXXX in the promotional box once you have added the item(s) to your shopping basket.
3.This offer is also available on the Debenhams mobile site.
4.Excludes Beauty, electricals, mens toiletries. Fred Perry, Hammond & Co. Baker by Ted Baker, Home - Chasseur, Simple Human, Joseph Joseph, Tempur, Scion, Kas, Harlequin. Kids - Levi, Converse, Silver Eight, Route 66, Crocs and Just Sheepskin. Toys - Lego, Sylvanian Families, Playmobil, Furby, Xeno, Teksta, My Friend Cayla, VTech Innotab, Leapfrog Leappad. Also excluded: Gift vouchers, gift cards, personalised wedding stationary, gift experiences, Debenhamsplus.com, Youngshirewear.co.uk and Debenhams-formalhire.com.
5.Selected concessions are also excluded; please see * for further information.
* Click here for online concessions exclusions.
6.Voucher/code cannot be used in conjunction with any other voucher, promotional code or account card offer and is not available for Debenhams staff.
7.This offer is not valid against the purchase of financial services, food services, cash, gift vouchers, giftcards or as payment of any outstanding balance on your Debenhams accounts.
8.Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
9.Any refunds will take into account the discount.
10.Debenhams reserves the right to changes these terms and conditions on reasonable notice.
11.Promoter - Debenhams Retail Ltd, registered office at 334-348 Oxford Street, London, W1C 1JG, registered number 00083395.
12.These terms and conditions are governed in accordance with the laws of England & Wales.
13.Credit only available to over 18s and subject to status is provided by NewDay Ltd. NewDay Ltd is a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292 and is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (Ref no: 555318) for the provision of payment services. The retailer, Debenhams Retail Ltd, acts solely as a credit broker and only provides credit products from NewDay Ltd and is authorised and regulated by the Financial Conduct Authority with number 692718. Registered office: 334-348 Oxford Street, London, W1C 1JG. Registered in England and Wales. Registered number: 00083395.

General terms and conditions for promotional codes and discount offers

1.?Unless otherwise specified, promotional codes and/or discount offers cannot be used in conjunction with any other offer and are not available for Debenhams staff.
2.?Selected concessions/brands may be excluded; please see the offer details for further information.
3.?Unless otherwise stated, offers do not apply to delivery charges. Please check relevant delivery terms and conditions online.
4.?Any refunds will take into account the discount applied as part of the offer.
5.?Offers are not valid against the purchase of financial services, food services, cash, gift vouchers or giftcards or as payment of any outstanding balance on your Debenhams accounts, or via our microsite partners (including, without limitation, Debenhamsplus.com, Debenhams-formalhire.com, Youngshirewear.co.uk).
6.?Debenhams reserves the right to decline to accept orders where, in its reasonable opinion, a promotion code or discount is invalid for the order being placed or is the subject of fraudulent activity.
7.?Debenhams reserves the right to change these terms and conditions or withdraw a promotion at any time on reasonable notice.
8.?These terms and conditions are governed in accordance with the laws of England and Wales.
9.?Promoter – Debenhams Retail Ltd, registered office at 334-348 Oxford Street, London, W1C 1JG, registered number 00083395

Leading Brands for Less

We have introduced Superdry for Women and Hackett for Men, in a limited number of stores at fantastic key pricepoints. To view which stores you can purchase, these brands please click here.

Free Bus Ride

Dates: Valid only on Saturday and Sundays
How discount is applied: The saving will be applied at the checkout
Helpful Specifics:
1. Customers who present a valid proof of return bus journey (photographs of tickets, mobile bus app, paper tickets, scratch cards and smart cards are applicable) on the day of purchase, when spending £50 or more in a single transaction, are eligible to have 1 return bus journey applied against their transaction.
2. Ticket price must be shown in order for discount to be applied - up to a maximum amount of £5, will be taken off the customers total spend.
3. Offer can only be redeemed in Brighton and Crawley stores.
4. Debenhams reserves the right to decline a bus ticket where, in its reasonable opinion, it is invalid for the transaction or is the subject of fraudulent activity.
5. Only one refund can be applied per ticket.
6. Any refunds on purchases will consider the parking refund applied from this offer.
7. By presenting their Bus ticket at the till point the customer will be deemed to have accepted and agreed to be bound by these terms and conditions.
8. The offer is not valid against the purchase of food services, financial services, Beauty services, Virgin Holidays, travel money, cashback transactions, gift cards or gift experiences or at debenhams.com, debenhams.ie, debenhamsplus.com, debenhamsformalhire.com.
9. The Offer does not apply to delivery charges and cannot be exchanged for cash.
10. Debenhams reserves the right to change these terms and conditions or withdraw this promotion at any time.
Channel applicability: Instore ONLY
Disclaimer: Unless otherwise stated overall T&C's apply

Affiliates 10% Off Discount Code

Date: 24/12/19 – 11/06/21
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: Offer applies to selected lines only. No responsibility is accepted for any voucher or code that is defaced, illegible, lost or unable to be submitted due to any technical or other reason.
This offer is only available online at www.danheil.com. Such promotion discounts are not valid for use as part of a purchase in Debenhams stores, or for telephone orders.
To claim your 10% discount online, visit www.danheil.com and type the applicable valid offer code in the promotional box once you have added the item(s) to your shopping basket.
This offer is also available on the Debenhams mobile site, iPad app, iPhone app and Android app.
Voucher/code cannot be used in conjunction with any other voucher, promotional code or account card offer and is not available for Debenhams staff.
This offer is not valid against the purchase of financial services, food services, cash, gift vouchers, giftcards or as payment of any outstanding balance on your Debenhams accounts or at Debenhamsplus.com, Debenhamsflowers.com and Debenhamsboxoffice.com.
Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
Any refunds will take into account the discount.
Debenhams reserves the right to changes these terms and conditions on reasonable notice.
Promoter - Debenhams Retail PLC, registered Office 334-348 Oxford Street, London, W1C 1JG. VAT registration number 698797922.
These terms and conditions are governed in accordance with the laws of England & Wales.
Credit is provided by NewDay Ltd, a company registered in England and Wales with registered number 7297722, registered office: Two Pancras Square, London, N1C 4AG. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 0638085 and is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (Ref no: 555318) for the provision of payment services. The retailer, Debenhams Retail Plc, is authorised and regulated by the Financial Conduct Authority with number 0345088. Registered Office 334-348 Oxford Street, London, W1C 1JG. VAT registration number 698797922.
Qualifiers: When you enter valid discount offer code receive 10% off selected qualifying lines
Exclusions: All Beauty, All Electricals, Mens: Men's toiletries, Fred Perry , Loakes, Puma, Birkenstock, Timberland, Herschel & Co, Levi, Converse, Silver Eight, Route 66, Crocs, Just Sheepskin, Home: Chasseur, Le Creuset, Simple Human, Joseph Joseph, Tempur, Scion, Bedeck, Kas, Harlequin, Lingerie: B by Ted Baker, Gifts & Toys: Lego, Sylvanian Families, Playmobil, Furby, Xeno, Teksta, My Friend Cayla, VTech Innotab, Leapfrog Leappad, Gift cards, Gift experiences.
Concessions exclusions: All apart from Tripp luggage. Please see here for details
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&C's apply

10% offer code
Date: 23/07/20 – 26/07/20
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: Offer applies to selected lines only. No responsibility is accepted for any voucher or code that is defaced, illegible, lost or unable to be submitted due to any technical or other reason.
Qualifiers: This 10% discount code will not work in conjunction with, and supersedes any multi purchase offers (i.e. 3 for 2 or Buy 1, Get 1 Half price)
Customers with product that qualifies for a multi purchase offer in their basket and that subsequently apply the 10% discount code in the checkout will only receive 10% discount
Exclusions: All Men's, All Beauty, All Electricals, All Furniture, All Toys and Gift Experiences
Concessions: Please see here for details
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
10% Off When You Spend £60
Date: 19/08/20 – 23/08/20
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: Offer applies to selected lines only. No responsibility is accepted for any voucher or code that is defaced, illegible, lost or unable to be submitted due to any technical or other reason.
This offer is only available online at www.danheil.com. Such promotion discounts are not valid for use as part of a purchase in Debenhams stores, or for telephone orders.
To claim your 10% discount online, visit www.danheil.com and type the applicable valid offer code in the promotional box once you have added the item(s) to your shopping basket.
This offer is also available on the Debenhams mobile site, iPad app, iPhone app and Android app.
Voucher/code cannot be used in conjunction with any other voucher, promotional code or account card offer and is not available for Debenhams staff.
This offer is not valid against the purchase of financial services, food services, cash, gift vouchers, giftcards or as payment of any outstanding balance on your Debenhams accounts or at Debenhamsplus.com, Debenhamsflowers.com and Debenhamsboxoffice.com.
Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
Any refunds will take into account the discount.
Debenhams reserves the right to changes these terms and conditions on reasonable notice.
Promoter - Debenhams Retail PLC, registered Office 334-348 Oxford Street, London, W1C 1JG. VAT registration number 698797922.
These terms and conditions are governed in accordance with the laws of England & Wales.
Credit is provided by NewDay Ltd, a company registered in England and Wales with registered number 7297722, registered office: Two Pancras Square, London, N1C 4AG. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 0638085 and is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (Ref no: 555318) for the provision of payment services. The retailer, Debenhams Retail Plc, is authorised and regulated by the Financial Conduct Authority with number 0345088. Registered Office 334-348 Oxford Street, London, W1C 1JG. VAT registration number 698797922.
Qualifiers: When you enter valid discount offer code receive 10% off selected qualifying lines
Exclusions: All Beauty, All Electricals, Men's toiletries, Fred Perry, Loakes, Puma, Birkenstock, Timberland, Herschel & Co, Levi, Converse, Silver Eight, Route 66, Crocs, Just Sheepskin, Home: Chasseur, Le Creuset, Simple Human, Joseph Joseph, Tempur, Scion, Bedeck, Kas, Harlequin, Lingerie: B by Ted Baker, Gifts & Toys: Lego, Sylvanian Families, Playmobil, Furby, Xeno, Teksta, My Friend Cayla, VTech Innotab, Leapfrog Leappad, Gift cards, Gift experiences.
Concessions exclusions: All apart from Tripp luggage. Please see here for details
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&C's apply
Cardholder 5% Discount
Date: 26/08/20 – 01/09/20
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: Offer applies to selected lines only. Credit only available to over 18s and subject to status is provided by NewDay Ltd. NewDay Ltd is a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292. Debenhams acts solely as a credit broker and only provides credit products from NewDay Ltd and is authorised and regulated by the Financial Conduct Authority with number 692718.
Qualifiers: When you enter the valid cardholder discount offer code receive 5% off qualifying lines.
Exclusions: All Beauty, All Electricals, All Furniture and All Gift and Toys
Concessions: Please see here for details
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Cardholder 10% Discount
Date: 26/08/20 – 01/09/20
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: Offer applies to selected lines only. Credit only available to over 18s and subject to status is provided by NewDay Ltd. NewDay Ltd is a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292. Debenhams acts solely as a credit broker and only provides credit products from NewDay Ltd and is authorised and regulated by the Financial Conduct Authority with number 692718.
Qualifiers: When you enter the valid cardholder, discount offer code receive 10% off qualifying lines.
Exclusions: All Beauty, All Electricals, All Furniture and All Gift and Toys
Concessions: Please see here for details
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Cardholder 20% Discount
Date: 26/08/20 – 01/09/20
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: Offer applies to selected lines only. Credit only available to over 18s and subject to status is provided by NewDay Ltd. NewDay Ltd is a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292. Debenhams acts solely as a credit broker and only provides credit products from NewDay Ltd and is authorised and regulated by the Financial Conduct Authority with number 692718.
Qualifiers: When you enter the valid cardholder, discount offer code receive 20% off qualifying lines.
Exclusions: All Beauty, All Electricals, All Furniture and All Gift and Toys
Concessions: Please see here for details
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply


Womens
Multi buy knickers

1. This offer is only available online at www.danheil.com and www.debenhams.ie. Such promotional discounts are not valid for use as part of a purchase in Debenhams stores, or for telephone orders.
2. Discount will be automatically applied at checkout.
3.This offer is also available on the Debenhams mobile site.
4. Offer only applicable to selected knickers where indicated.
5. Code cannot be used in conjunction with any other voucher, wows, promotional code or account card offer, and is not available for Debenhams staff.
6. This offer is not valid against the purchase of financial services, food services, cash, gift vouchers, giftcards or as payment of any outstanding balance on your Debenhams accounts or at Debenhamsplus.com, Debenhams-formalhire.com and Youngshirewear.co.uk
7. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
8. Any refunds will take into account the discount.
9. Debenhams reserves the right to change these terms and conditions on reasonable notice.
10. Promoter - Debenhams Retail Ltd, registered office at 334-348 Oxford Street, London, W1C 1JG, registered number 00083395
11. These terms and conditions are governed in accordance with the laws of England and Wales

Free Gift Box with a £50 spend on B by Ted Baker

Date: 13/5/19 – Ongoing
How discount is applied: You will be required to enter the promo code G499 when you go through checkout.
Helpful Specifics: Offer applies to selected full price qualifying lines. Free gifts are one per customer while stocks last.
1. Free gifts are one per customer, while stocks last. Gift is out of stock if not added to bag & NOT valid if used with a discount promo code.
2.Only valid when spending £50 or more.
3. Full price only. Excludes B by Ted Baker robes.
4. Instore and online.
5. You will be required to enter the promo code when you go through checkout. Free Gift promotions can be very popular and while we do our best to ensure that everyone receives the free gift, if the gift does not add to shopping bag then it is out of stock. In certain circumstances where the gift may add to the basket at the time of ordering and then subsequently cancel when the warehouse goes to pick and despatch the item.
6. General terms and conditions apply, please refer to our "General terms and conditions for promotional codes and discount offers".
Qualifiers: Free Gift Box with a £50 spend on B by Ted Baker. Available on selected lines, excludes B by Ted Baker dressing gowns.
Exclusions: Baker by Ted Baker Dressing Gowns.
Channel applicability: In store & Online
Disclaimer: Unless otherwise stated overall T&C's apply

Buy one get one half price on selected pump shoes

Date: 26/9/19 – ongoing
How discount is applied: Your discount will be applied on the qualifying product(s) once they have been added to shopping bag
Helpful Specifics: Offer applies to selected lines only.
Qualifiers: When you buy selected women's pumps
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&C's apply

Buy 2 Principles vests for £10
Date: 16/1/20 - ongoing
How discount is applied: Your discount will be applied on the qualifying product(s) once they have been added to shopping bag
Helpful Specifics: Offer applies to selected lines only.
Qualifiers: When you purchase two or more selected qualifying Principles vests from our 'Buy 2 For £10'
Concessions exclusions: Please see here for details
Channel applicability: In store & Online
Disclaimer: Unless otherwise stated overall T&C's apply
Buy 2 Principles t-shirts for £12
Date: 16/1/20 - ongoing
How discount is applied: Your discount will be applied on the qualifying product(s) once they have been added to shopping bag
Helpful Specifics: Offer applies to selected lines only.
Qualifiers: When you purchase two or more selected qualifying Principles t-shirts from our 'Buy 2 For £12' offer.
Concessions exclusions: Please see here for details
Channel applicability: In store & Online
Disclaimer: Unless otherwise stated overall T&C's apply
30% Off Selected Lotus Women's Shoes & Bags
Date: 15:00 on 23/09/20 to 00:01 on 24/09/20
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: Offer applies to selected lines only. No responsibility is accepted for any voucher or code that is defaced, illegible, lost or unable to be submitted due to any technical or other reason.
Qualifiers: When you enter the valid discount, code receive a 30% discount (based on original price) on selected qualifying Lotus women's accessories lines.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply


Lingerie
Bra Fit Guarantee

Date: 22/7/19 – Ongoing
Helpful Specifics: Terms and Conditions for Debenhams' Bra Fit Guarantee 2019
1. Under Debenhams' "Bra Fit Guarantee" offer, if after having a bra fitted in store it is not the most comfortable bra the customer owns, the customer can return the bra to store within 30 days together with proof of purchase and proof that the bra was purchased under the Bra Fit Guarantee, which will be provided upon purchase. Upon returning the bra the customer will be entitled to book a second bra fitting for a similar product and can exchange their first bra for a second one (the "Exchange Offer"). If the second bra is still not the most comfortable bra the customer owns, the customer is, so long as they provide proof of purchase within 30 days from the date of exchange, entitled to: (a) a full refund; and (b) to keep the second bra (the "Refund and Keep Offer"). Together, the Exchange Offer and the Refund and Keep Offer are the "Offers",
2. Should the second bra be a higher price than the first bra, the customer is liable to pay the difference.
3. Debenhams will retain any bras returned in accordance with the Exchange Offer. The customer is entitled to retain any bras refunded in accordance with the Refund and Keep Offer.
4. The Offers are valid from 22 July 2019 in participating UK and Republic of Ireland stores only.
5. Customers must state that they are returning the Debenhams bras under the "Bra Fit Guarantee" offer at the till point in store in order to exchange the bra or receive the refund as part of the Offers. Customers must exchange bras or request a refund (as applicable under the Offers) with proof of purchase and proof that the bra was purchased under the Offers, which will be provided upon purchase.
6. The Offers apply to all Debenhams' own brand and designer brand bras including all international brands.
7. The Offers are not valid on bras which have been permanently reduced in price.
8. As the Offers allow customers to wash and wear the bras for 30 days before returning them and requesting an exchange under the Exchange Offer or a refund under the Refund and Keep Offer, it is not necessary for the tag to be on the bras for the Offers to be applied. However, proof of purchase and proof that the bra was purchased under the Bra Fit Guarantee must be provided.
9. Any refunds will take into account any discount applied to the products.
10. Debenhams reserves the right to cancel the Offers at any time without notice. In the event of termination any guarantees made prior to termination made by Debenhams will be honoured.
11. Debenhams reserves the right to change these terms and conditions without notice.
12. None of the terms of the Offers affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
13. The promoter of these Offers is Debenhams Retail Limited, registered office at 334-348 Oxford Street, London, W1C 1JG, registered number 00083395.
14. These terms and conditions are governed in accordance with the laws of England and Wales.
Concession exclusions: Dare2B, Lisca and Ten Cate
Channel applicability: In store & Online
Disclaimer: Unless otherwise stated overall T&C's apply



Mens
Buy 1 Get 1 Half Price on Formal Shirts

Date: 2/7/19 - ongoing
How discount is applied: Your discount will be applied automatically at shopping bag when you go through checkout with a valid basket
Helpful Specifics: Offer applies to selected full price qualifying lines.
Qualifiers: When you buy two selected formal shirts receive 50% off one
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&C's apply

Buy 1 Get 1 Half Price on Jeans

Date: 2/7/19 - ongoing
How discount is applied: Your discount will be applied automatically at shopping bag when you go through checkout with a valid basket
Helpful Specifics: Offer applies to selected full price qualifying lines.
Qualifiers: When you buy two pairs of selected jeans receive 50% off one pair
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&C's apply

Buy 1 Get 1 Half Price on Polo Shirts

Date: 2/7/19 - ongoing
How discount is applied: Your discount will be applied automatically at shopping bag when you go through checkout with a valid basket
Helpful Specifics: Offer applies to selected full price qualifying lines.
Qualifiers: When you buy two selected polo shirts receive 50% off one
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&C's apply

Buy 1 Get 1 Half Price on Racing Green Chinos

Date: 2/7/19 - ongoing
How discount is applied: Your discount will be applied automatically at shopping bag when you go through checkout with a valid basket
Helpful Specifics: Offer applies to selected full price qualifying lines.
Qualifiers: When you buy two pairs of selected Racing Green chinos receive 50% off one pair
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&C's apply

Buy 1 Get 1 Half Price on T-shirts & Tops

Date: 2/7/19 - ongoing
How discount is applied: Your discount will be applied automatically at shopping bag when you go through checkout with a valid basket
Helpful Specifics: Offer applies to selected full price qualifying lines.
Qualifiers: When you buy two selected t-shirts and tops receive 50% off one
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&C's apply

Raging Bull Buy 2 Save 20% Offer

Date: 24/9/19 – ongoing
How discount is applied: Your discount will be applied on the qualifying product(s) once they have been added to shopping bag
Helpful Specifics: Offer applies to selected lines only.
Qualifiers: When you purchase 2 selected qualifying Raging Bull items from our 'Buy 2 Save 20%' selection receive stated discount
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&C's apply

Buy 1 Get 1 Half Price on Cotton Rich Loungewear
Date: 11/03/20 – ongoing
How discount is applied: Your discount will be applied automatically at shopping bag when you go through checkout with a valid basket
Helpful Specifics: Offer applies to selected lines only.
Qualifiers: When you buy two selected cotton rich loungewear styles receive 50% off one.
Channel applicability: In Store and Online
Disclaimer: Unless otherwise stated overall T&C's apply


Beauty
Beauty Club Card Bonus Points Promotions

Beauty Club Card bonus points promotions are limited to one set of Bonus Points per customer per day. If more than one set of Bonus Points are added in a day, these Bonus Points will be deducted from Beauty Club Accounts prior to monthly conversions.

Try Something New Guarantee

1. Beauty & Fragrance Items promoted with a Try Something New Guarantee badge and description will be shipped with a Free Sample to allow you to try the product first before you open the full size product.
2. If you decide the product is not for you, the UNOPENED full size product can be returned for a full refund to any Debenhams UK or Republic of Ireland store or to our online warehouse in line with our normal 28 day return policy.
3. The samples shipped are mini sizes and give you the chance to try the product one or two times to help make up your mind - samples are not the same size as the full size product.
4. Samples are Subject to Availability and While Stocks last.
5. Free Sample promotions can be very popular and while every effort is made to ship the sample, there can be instances where the sample offer will run out and we are therefore unable to ship the sample.
6. Customers can return the Full Size Product unopened in line with our normal 28 day return policy.
7. This Guarantee does not affect customer-s statutory rights.

Debenhams Skincare Guarantee

Date: Valid from 29/09/2019 to 02/11/2019
Description: Under our "Debenhams Skincare Guarantee Offer", if you are not fully satisfied with the skincare result of your skincare product, you can return the skincare product for an exchange or refund within 28 days from and including the purchase date, provided there is more than half of the product remaining in the dispenser and you have your proof of purchase.
Helpful Specifics: 1. The Offer applies to selected Clinique, Elizabeth Arden, Lancôme, Estée Lauder, Givenchy, Benefit, Kiehl's, Murad, Origins, Glamglow, Filorga, Yves Saint Laurent, Mac, Bobbi Brown, Bare Minerals, Aveda, House 99, Too Faced, Dior and Guerlain lines only. Skincare products to which this Offer applies online have a 'Skincare Guarantee' label and can be viewed at
http://www.danheil.com/beauty/skincare-guarantee
2. Customers must state that they are returning skincare product under the "Debenhams Skincare Guarantee" offer at the till point in store in order to receive an exchange or refund as part of the Offer or mark "N 'Other'" on the online despatch docket in order to receive a refund as part of the Offer.
3. Exchanges can only be done in store.
4. The last date a customer can claim against the guarantee will be 28 days from and including the date of purchase.
5. Debenhams' store manager will have sole discretion to determine whether there is more than half of the skincare product remaining in the dispenser. If Debenhams' store manager determines there is less than half of the skincare product remaining in the dispenser, the store manager may decide, in his/her sole discretion, whether to issue a refund or exchange. Debenhams' store manager's decision is final.
6. The Offer excludes all mini travel size skincare products.
7. The Offer is valid on full price and POS items only. Any product permanently marked down is excluded.
8. Any refunds will take into account any discount applied to the products.
9. None of these Offer terms affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Qualifier: When you buy any qualifying skincare product
Exclusions: GUERLAIN Orchidée Impériale Exceptional Skincare Treatment Set. GUERLAIN Orchidée Impériale Black Day Cream 50ml. GUERLAIN Orchidée Impériale Black Day Cream Refill 50ml.
Channel applicability: Online & In Store
Disclaimer: Unless otherwise stated overall T&C's apply

Clinique Foundation PWP
Date: 17/10/19 – ongoing
How discount is applied: Your discount will be applied once all items have been added to your shopping bag
Qualifiers: when you purchase any Clinique Foundation
Channel applicability: In store & Online
Disclaimer: Unless otherwise stated overall T&C's apply
Free Gift With £40 Spend On Filorga
Date: 16/06/20 – 23/08/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £40 on Filorga products receive a free Filorga gift chosen at random.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With £60 Spend on Benefit
Date: 27/07/20 – 13/08/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £60 on Benefit products receive a free Benefit beauty bundle as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With £75 Spend On Acqua di Parma
Date: 12/08/20- 01/09/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £75 on Acqua di Parma products receive a free Acqua di Parma eau de toilette gift set.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With Lancôme Idôle Purchase
Date: 12/08/20- 03/09/20
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Offer applies to selected lines only. Free gifts are one per customer while stocks last.
Qualifiers: When you purchase Lancôme Idôle sized 50ml or above receive a free Lancôme Idôle 10ml rollerball fragrance as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With £70 Spend on Givenchy
Date: 12/08/20- 20/08/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £70 on Givenchy products receive a free Irresistible Givenchy Eau de Parfum 8ml as gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With 3 Clarins Purchases
Date: 14/08/20 – 20/08/20
How discount is applied: Your free gift will be added automatically to your shopping bag when you build a qualifying basket
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase three Clarins products, one to be a skincare item, receive an additional Clarins gift.
Exclusions: 123104991199- Clarins - Instant Eye Makeup Remover 50ml 163104986599- Clarins - One-Step Gentle Exfoliating Cleanser 50ml 163104990799- Clarins - Gentle Foaming Cleanser for Normal or Combination Skin 50ml 163104989099- Clarins - Makeup Cracker Gift Set 163104989199- Clarins - Makeup Cracker Gift Set 163175002599- Clarins - 'ClarinsMen' Cracker Gift Set
Channel applicability: In Store and Online
Disclaimer: Unless otherwise stated overall T&Cs apply
Complimentary Dior gift when you purchase Dior Women's fragrance 50ml or above
Date: 19/08/20 – 06/09/20
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Dior Women's fragrance 50ml or above
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
15% Off Makeup
Date: 21/08/20
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: Offer applies to selected lines only
Qualifiers: When you purchase any makeup product and enter the valid discount offer code receive 15% off qualifying makeup lines.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift When You Spend £45 On Clinique
Date: 25/08/20- 01/09/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £45 on Clinique products receive a free gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With £50 Spend On Benefit
Date: 02/09/20 – 13/09/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £50 on Benefit products receive a free gift bundle from Benefit.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With Issey Miyake Fragrance Purchase
Date: 02/09/20 – 25/10/20
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Issey Miyake Fusion d'Issey Eau de Toilette 100ml receive a free 20ml version of the same fragrance as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With Narciso Rodriguez Ambrée Eau de Parfum 90ml
Date: 02/09/20 – 04/10/20
How discount is applied: Your free gift will be added to your shopping bag when the qualifer product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Narciso Rodriguez Ambrée Eau de Parfum 90ml receive a free Narciso Rodriguez Ambrée Eau de Parfum purse spray 10ml as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Estée Lauder Gift
Date: 02/09/20 – 21/09/20
How discount is applied: Your free gift will be added automatically to your shopping bag when you build a qualifying basket
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you purchase 2 or more Estée Lauder products, 1 to be a skincare or foundation item, receive a free gift bundle from Estée Lauder.
Exclusions: Estée Lauder - Pencil Sharpener, Double Wear' Makeup Pump, 'Sumptuous Extreme' Miniature Size Lash Multiplying Volume Mascara 2.8ml, Pure Colour Envy Lash' Travel Size Black Multi-Effects Mascara 2.8ml, 'Advanced Night' Travel Size Micro Cleansing Foam 30ml, 'Day Wear' Miniature Size Multi-Protection Anti-Oxidant Spf 15 Moisturiser 15ml, 'Perfectly Clean' Travel Size Multi-Action Cleansing Foam 30ml, Perfectly Clean Triple-Action Cleanser, Toner and Makeup Remover, Limited Edition 'DayWear' 24-Hour Hydration Skincare Set, Estée Lauder - Micro Essence Skin Activating Treatment Lotion, Advanced Night Repair' Miniature Size Synchronised Recovery Complex II Face Oil Serum 7ml
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With 2 ClarinsMen Purchases
Date: 02/09/20 – 13/09/20
How discount is applied: Your free gift will be added automatically to your shopping bag when you build a qualifying basket
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase 2 ClarinsMen products receive a free ClarinsMen gift bundle.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With £70 Spend on Givenchy
Date:04/09/20 – 19/09/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £70 on Givenchy products receive a free Givenchy L'Interdit Eau de Parfum Intense 10ml mini fragrance as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With Three Estée Lauder Purchases
Date: 04/09/20 – 22/09/20
How discount is applied: Your free gift will be added automatically to your shopping bag when you build a qualifying basket
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase a third Estée Lauder product which has the value of £25 or more receive a free Estée Lauder step-up gift
Exclusions: Estée Lauder - Pencil Sharpener, Estée Lauder - 'Double Wear' Makeup Pump, Estée Lauder - 'Sumptuous Extreme' Miniature Size Lash Multiplying Volume Mascara 2.8ml, Estée Lauder - Pure Colour Envy Lash' Travel Size Black Multi-Effects Mascara 2.8ml, Estée Lauder - 'Advanced Night' Travel Size Micro Cleansing Foam 30ml, Estée Lauder - 'Day Wear' Miniature Size Multi-Protection Anti-Oxidant Spf 15 Moisturiser 15ml, Estée Lauder - 'Perfectly Clean' Travel Size Multi-Action Cleansing Foam 30ml, Estée Lauder - Perfectly Clean Triple-Action Cleanser, Toner and Makeup Remover, Estée Lauder - Limited Edition 'DayWear' 24-Hour Hydration Skincare Set, Estée Lauder - Micro Essence Skin Activating Treatment Lotion, Estée Lauder - Advanced Night Repair' Miniature Size Synchronised Recovery Complex II Face Oil Serum 7ml, Estée Lauder - 'Pure Colour' nail polish 9ml, Estée Lauder - Day Wear' Miniature Size SPF 15 Moisturiser, Estée Lauder - 'Advanced Night Repair' Miniature Size Eye Gel Cream 5ml, Estée Lauder - 'Revitalizing Supreme +' Travel Size Global Anti-Ageing Cell Power Cream 15ml, Estée Lauder - 'Advanced Night Repair' Miniature Size Intense Reset Concentrate Serum 5ml, Estée Lauder - 'The Smoother' Travel Size Universal Perfecting Face Primer 15ml, Estée Lauder - 'Lucidity' translucent pressed powder refill 2.8g, Estée Lauder - 'Pure Color Love' liquid lipstick 6ml, Estée Lauder - 'Pure Color Love' shine liquid lipstick 6ml, Estée Lauder - Limited Edition 'Power Pair' Repair Serum and Moisturiser Travel Size Skincare Duo, Estée Lauder - 'Sumptuous Extreme' Mascara and Little Black Primer Makeup Gift Set, Estée Lauder - 'Micro Precise' Gel Brow Pencil 0.09g, Estée Lauder - 'Double Wear Stay In Place' lips pencil 1.2g, Estée Lauder - 'Double Wear Stay In Place' eye pencil 1g, Estée Lauder - 'Brow Now' brow defining pencil 10ml, Estée Lauder - 'Double Wear' infinite eyeliner 1g, Estée Lauder - 'Double Wear' Stay-in-Place Dual Ended Lip Pencil 1.2g, Estée Lauder - 'Youth-Dew' Roll On Anti Perspirant Deodorant 75Ml, Estée Lauder - 'Double Wear Stay In Place' eye shadow base 5ml, Estée Lauder - Lip brush, Estée Lauder - 'Nutritious Micro-Algae' Soap 100G, Estée Lauder - Gentle eye make up remover 100ml, Estée Lauder - Eyeliner and brow brush, Estée Lauder - Concealer brush, Estée Lauder - Contour shadow brush, Estée Lauder - 'Take It Away' longwear make up remover lotion 100ml, Estée Lauder - 'Brow Now' volumising brow tint 1.7mlm, Estée Lauder - 'Pure Colour Love' Lipstick 3.5g, Estée Lauder - 'Lash Primer Plus' mascara 5ml, Estée Lauder - Blending shadow brush, Estée Lauder - 'Little Black' primer 6ml, Estée Lauder - 'Pure Colour Envy' defining eye shadow 2g, Estée Lauder - 'Sculpting' shadow brush, Estée Lauder - 'Pure Color Envy' Sculpting Lip Gloss 5.8ml, Estée Lauder - 'Set + Refresh' makeup perfecting mist 116ml, Estée Lauder - 'Pure Color Envy Shadow Paint' eye shadow 4ml, Estée Lauder - 'Nutritious' Micro-Algae Pore Purifying Cleansing Jelly 125ml, Estée Lauder - 'Nutritious' Micro-Algae Pore Minimizing Shake Tonic 200ml, Estée Lauder - 'Pure Colour' crystal lipstick 3.8g, Estée Lauder - 'Pure Color Love' Cooling Highlighter 5g, Estée Lauder - 'Double Wear Zero Smudge' liquid eyeliner 3ml, Estée Lauder - 'The Brow Multi-Tasker', Estée Lauder - 'The Brow' multi-tasker brow tool, Estée Lauder - Featherlight Brow Enhancer 0.4ml, Estée Lauder - Double Wear Zero Smudge' black mascara 6ml, Estée Lauder - 'Sumptuous Bold Volume' lifting mascara 6ml, Estée Lauder - Perfectly Clean Multi-Action Foam Cleanser/Purifying Mask, Estée Lauder - Perfectly Clean Multi-Action Creme Cleanser/Moisture Mask, Estée Lauder - 'Perfectly Clean' multi action gel and refiner 150ml, Estée Lauder - 'Take It Away' total make up remover lotion 200ml, Estée Lauder - Perfectly Clean Multi-Action Toning Lotion/Refiner, Estée Lauder - Sumptuous Infinite' black mascara 6ml, Estée Lauder - 'Little Black' liner 0.9g, Estée Lauder - 'Double Wear' stay-in-place SPF10 concealer 7ml, Estée Lauder - 'Double Wear' Radiant Concealer, Estée Lauder - 'Double Wear' Stay-In-Place Flawless Concealer 7ml, Estée Lauder - 'Pure Color Envy' Kissable Lip Gloss 5.8ml, Estée Lauder - 'Pure Color Envy' Kissable Lip Gloss 5.8ml
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Complimentary Gift With Dior Sauvage
Date: 07/09/20 – 27/09/20
How discount is applied: Your free gift will be added to your shopping bag when the qualifer product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Dior Sauvage 100ml or above receive a complimentary Dior leather pouch as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Complimentary Chanel Gift
Date: 07/09/20 – 13/09/20
How discount is applied: Your free gift will be added automatically to your shopping bag when you build a qualifying basket
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you purchase any Chanel product receive a complimentary Chanel gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Mystery Gift with your purchase
Date: 07/09/20 – 08/09/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £60 on Beauty products receive a free Mystery Gift
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With Marc Jacobs Perfect Eau De Parfum
Date: 09/09/20 – 01/12/20
How discount is applied: Your free gift will be added to your shopping bag when the qualifer product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase any Marc Jacobs Perfect Eau De Parfum receive a free Marc Jacobs pouch as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
15% Off Selected Fragrance Purchases
Date: 11/09/20
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: Offer applies to selected lines only.
Qualifiers: When you enter the valid discount offer code receive 15% off purchases of qualifying fragrance product(s).
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Clarins Gift
Date: 14/09/20 – 27/09/20
How discount is applied: Your free gift will be added automatically to your shopping bag when you build a qualifying basket
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase 2 Clarins products, 1 to be a skincare item, receive a free Clarins gift.
Exclusions: Clarins - Instant Eye Makeup Remover 50ml, Clarins - One-Step Gentle Exfoliating Cleanser 50ml, Clarins - Gentle Foaming Cleanser for Normal or Combination Skin, Clarins - Makeup Cracker Gift Set, Clarins - Makeup Cracker Gift Set, Clarins - 'Clarins Men' Cracker Gift Set
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift When You Spend £50 On Elizabeth Arden Capsule Range
Date: 14/09/20 – 27/09/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you spend £50 on the Elizabeth Arden capsule range receive a free Elizabeth Arden Exclusive Pill Box as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With Any Clinique Foundation
Date: 14/09/20 – 17/09/20
How discount is applied: Your free gift will be added to your shopping bag when the qualifer product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase any Clinique foundation receive a free Clinique Superprimer Universal Face Primer as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With £80 Spend on Guerlain
Date: 16/09/20 – 06/10/20
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £80 on Guerlain products and enter the valid promotional code at checkout receive a free Guerlain Abeille Royale Fortifying Lotion 15ml as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With 2 bareMinerals Purchases
Date: 16/09/20 – 27/09/20
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase 2 bareMinerals products receive a free bareMinerals gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
10% Off Beauty When You Spend £50
Date: 16/09/20 – 20/09/20
How discount is applied: Your discount will be applied automatically at shopping bag when you go through checkout with a valid basket
Helpful Specifics: Offer applies to selected lines only. Offer excludes concession brands and purchase-with-purchase promotional lines, e.g. 'Buy 1 Get 1 Free'.
Qualifiers: When you spend £50 on selected qualifying lines receive 10% off qualifying Beauty purchases.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
15% Off Beauty When You Spend £75
Date: 16/09/20 – 20/09/20
How discount is applied: Your discount will be applied automatically at shopping bag when you go through checkout with a valid basket
Helpful Specifics: Offer applies to selected lines only. Offer excludes concession brands and purchase-with-purchase promotional lines, e.g. 'Buy 1 Get 1 Free'.
Qualifiers: When you spend £75 on selected qualifying lines receive 15% off qualifying Beauty purchases.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
20% Off Beauty When You Spend £100
Date: 16/09/20 – 20/09/20
How discount is applied: Your discount will be applied automatically at shopping bag when you go through checkout with a valid basket
Helpful Specifics: Offer applies to selected lines only. Offer excludes concession brands and purchase-with-purchase promotional lines, e.g. 'Buy 1 Get 1 Free'.
Qualifiers: When you spend £100 on selected qualifying lines receive 20% off qualifying Beauty purchases.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With £35 Spend on Philosophy
Date: 18/09/20 – 27/09/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £35 on Philosophy products receive a free Philosophy gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Burberry London Dream
Date: 18/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Burberry London, Dream receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Clarins Extra Firming Neck & Décolleté
Date: 18/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Clarins Extra Firming Neck & Décolleté receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample With Selected Dior Capture Totale
Date: 18/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase selected Dior Capture Totale receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Gucci Guilty for Him
Date: 18/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Gucci Guilty for Him receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Hugo Boss Alive
Date: 18/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Hugo Boss Alive receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Selected Jean Paul Gaultier Le Male Le Parfum
Date: 18/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase selected Jean Paul Gaultier Le Male Le Parfum receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Marc Jacobs Perfect
Date: 18/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Marc Jacobs, Perfect receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Paco Rabanne 1 Million Eau de Parfum
Date: 18/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase selected Paco Rabanne 1 Million Eau de Parfum receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Paco Rabanne Invictus
Date: 18/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Paco Rabanne Invictus receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Burberry Element
Date: 18/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Burberry Element receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Debenhams Goody Bag With £70 Spend On Beauty
Date: 21/09/20 – 23/09/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £70 on Beauty receive a free goody bag as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift When You Spend £30 On KVD Vegan Beauty
Date: 21/09/20 – 27/09/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £30 on KVD Vegan Beauty receive a free KVD Vegan Beauty Tattoo Liner in shade Trooper 0.2ml as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Elemis Gift
Date: 22/09/20 – 28/09/20
How discount is applied: Your free gift will be added automatically to your shopping bag when you build a qualifying basket
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you purchase two Elemis products, one to be an anti-aging product, receive a free Elemis gift.
Exclusions: ELEMIS - Cleansing luxury cloth duo
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With £60 Spend On YSL
Date: 22/09/20 – 04/10/20
How discount is applied: Your free gift will be added to your shopping bag when the spend threshold is met
Helpful Specifics: Free gifts are one per customer while stocks last.
Qualifiers: When you spend £60 on YSL products receive a free gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Carolina Herrera Good Girl Eau de Parfum
Date: 22/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Carolina Herrera Good Girl Eau de Parfum receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Carolina Herrera Bad Boy Eau de Toilette
Date: 22/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Carolina Herrera Bad Boy Eau de Toilette receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Carolina Herrera Good Girl Eau de Parfum Legere
Date: 22/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Carolina Herrera Good Girl Eau de Parfum Legere receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Jean Paul Gaultier La Belle Eau de Parfum
Date: 22/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Jean Paul Gaultier La Belle Eau de Parfum receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Jean Paul Gaultier Scandal Eau de Parfum
Date: 22/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Jean Paul Gaultier Scandal Eau de Parfum receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Paco Rabanne Lady Million Eau de Parfum
Date: 22/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Paco Rabanne Lady Million Eau de Parfum receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Paco Rabanne Lady Million Empire Eau de Parfum
Date: 22/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Paco Rabanne Lady Million Empire Eau de Parfum receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Paco Rabanne 1 Million Eau de Toilette
Date: 22/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Paco Rabanne 1 Million Eau de Toilette receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Carolina Herrera Good Girl Eau de Parfum Supreme
Date: 22/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Carolina Herrera Good Girl Eau de Parfum Supreme receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Try It First Sample with Chloe Rose Tangerine Eau de Toilette
Date: 22/09/20 – ongoing
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase Chloe Rose Tangerine Eau de Toilette receive a free matching sample so you can try it before opening the full-size product.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift with Tommy Impact Fragrance
Date: 22/09/20 – 12/10/20
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Free gifts are one per customer while stocks last. Offer applies to selected lines only.
Qualifiers: When you purchase any Tommy Impact fragrance size 50ml or 100ml receive a free Tommy Hilfiger Wash Bag as a gift.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply
15% Off Makeup Purchases
Date: 25/09/20
How discount is applied: You will be required to enter the promo code when you go through checkout
Helpful Specifics: Offer applies to selected lines only.
Qualifiers: When you purchase any makeup product and enter the valid discount offer code receive 15% off qualifying makeup lines.
Channel applicability: Online only
Disclaimer: Unless otherwise stated overall T&Cs apply


Electricals
Electrical Price Match

The Price Match

1. If you can find an identical individual electrical product sold at John Lewis, House of Fraser, Argos, Currys or Lakeland ("Our Competitors") with the same service and warranty conditions to us, then we will match the price of the electrical product on the same day you buy the electrical product from us (the "Price Match"). If you make your purchase online or through an in-store kiosk, you have 14 days to redeem your price promise refund from the date of purchase–please see specific requirements for online purchases below which apply in addition.


Identical Product

2. The Competitors' electrical product to which the Debenhams' electrical product is being compared must be identical. This includes, but is not limited to, the following criteria:
a. the electrical product's model number and specification;
b. the electrical product's make;
c. the electrical product's colour;
d. the service conditions provided as standard with the electrical product and included in the price (including but not limited to the circumstances the service conditions cover);
e. the warranties provided as standard with the electrical product and included in the price (including but not limited to the length of a warranty); and
f. the current availability to purchase the electrical product;
g. the timescales and charges for delivery of the electrical product included within the price.

3. If any of the above criteria or any other criteria deemed by us to be relevant are not identical, then the electrical product is not eligible for the Price Match.


Exclusions

4. All refunds must be processed in store. Refunds cannot be processed online, through kiosks or through the Customer Contact Centre and it is your responsibility to ensure you attend store within the stated timescales with the necessary supporting information.

5. You are required to provide the necessary proof to establish that the conditions of the Price Match are met and that no exclusions apply prior to purchase. This could include a connected mobile device or an electronically dated print-out of a Competitor website. For in-store purchases at staffed till points, no refund will be provided on any Price Match claims made after the date of purchase. See specific requirements for online purchases below, which shall also apply to kiosk purchases.

6. The Price Match only applies to newly purchased electrical products. Products that have previously been returned and refunded are excluded.

7. The Price Match does not apply to products purchased through any concessions, including www.debenhamsplus.com

8. The Price Match only applies to prices which are generally available to all customers through Our Competitors' UK stores or UK website. We do not match prices which are only available to certain customers, including, but not limited to, prices only available to holders of a "my John Lewis" card.

9. If the electrical product being compared is offered with delivery by us and our Competitors, where the delivery charged by our Competitors for that electrical product is higher than we charge, we will compare the price inclusive of delivery.

10. We do not match prices only available via third party websites or with voucher codes, added value and premium offers, cash back offers, redemption offers or trade in promotions.

11. We reserve the right to refuse to Price Match bundles. In deciding whether to Price Match bundles we will take into account whether the electrical products and any free items offered are identical. If the bundled electrical products are offered at a promotional rate by our Competitors, but they can also be bought individually at full price, we will not Price Match the bundled products.

12. Where the electrical product has been ordered specially for you, such that the electrical product is not part of the normal range we stock, we will consider whether to Price Match, but reserve the right to refuse to do so.

13. Any electrical product which is subject to a short-term promotion by our Competitors will not be subject to the Price Match. This includes, but is not limited to, any "Black Friday" promotions.


Online Price Promise

14. Is only available for purchases through www.danheil.com or via our Debenhams app or through in-store kiosks. Purchases through any other site, including through www.debenhamsplus.com are excluded.

15. You have 14 days to redeem the promise from the date of purchase. You must bring to store:
a. the original dispatch notice (a copy will not suffice);
b. same method of payment used in the original transaction eg the same debit card, credit card or giftcard; and
c. proof of competitor's competing offer. You are required to provide when requesting the refund in store, the necessary proof to establish that the conditions of the Price Match are met (including all those at points 2 and 5 above) and that no exclusions apply prior to purchase. This could include a connected mobile device or an electronically dated print-out of a Competitor website (dated within the 14 days from date of purchase). Evidence will only be accepted on the day of refund/ presentation to store.

These terms and conditions do not affect any statutory rights you may have.

Free Gift With Nespresso Essenza Coffee Machine Purchase
Date: 14/07/20 – 26/07/20
How discount is applied: Customers must register with Nespresso to activate free gift - see Terms and Conditions PDF on product page for full details.
Helpful Specifics: Free gifts are one per customer while stocks last. Valid for qualifying machines purchased between 10.06.20 and 18.08.20. Applies to UK/ROI only, and customers must be 18+. Registration with Nespresso mandatory. 2 gifts offer: The offer consists of 100 complimentary pre-selected Original Line capsules as a first gift, and one month’s free Nespresso Coffee Subscription worth £25 as a second gift when you go on to register and activate a Coffee Subscription by 23:59 on 31.12.2020. The 100 complimentary capsules will be made up of a pre-selected Original Line range chosen by Nespresso which cannot be changed/substituted for any other variants. For full terms and conditions visit nespresso.com.
Qualifiers: When you buy selected Nespresso Essenza Coffee Machine models and register with Nespresso you will activate your free gift.
Channel applicability: In Store and Online
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Gift With Qualifying Nespresso Vertuo Coffee Machine Purchases
Date: 19/08/20 – 19/10/20
Helpful Specifics: Free gift is activated once registered with Nespresso. Free gifts are one per customer while stocks last.
Valid for qualifying machines purchased between 19.08.20 and 20.10.20. UK, 18+. Registration with Nespresso mandatory. 2 gifts offer: The offer consists of 50 complimentary pre-selected Vertuo capsules as a first gift, and two months' (1st & 6th month) free Nespresso Coffee Subscription worth £50 as a second gift when you go on to register and activate a Coffee Subscription plan by 23:59 on 31.05.2021. The 50 complimentary capsules will be made up of a pre-selected Vertuo range chosen by Nespresso which cannot be changed/substituted for any other variants. For full terms and conditions visit nespresso.com.
Qualifiers: When you buy a qualifying Nespresso Vertuo Coffee Machine you may access the free Nespresso gifts.
Channel applicability: In Store and Online
Disclaimer: Unless otherwise stated overall T&Cs apply
Free Spiral Expert Attachment with Magimix 5200XL Food Processor
Date: 22/09/20 – 18/10/20
How discount is applied: Your free gift will be added to your shopping bag when the qualifier product(s) has been added
Helpful Specifics: Visit www.magimixredemptions.co.uk to claim your free Sprial Expert attachment gift. The promotion of the free Magimix Spiral Expert attachment for any consumer who purchases a Magimix 5200XL Premium (18700 / 18701 / 18702 / 18703 / 18709) or 5200XL Food Processor (18583 / 18584 / 18585 / 18590 / 18591) is open to UK and ROI at a participating retailer only. This offer does not apply to graded or used products. To enter please visit www.magimixredemptions.co.uk.
You will be required to supply your product’s unique serial number and upload a valid proof of purchase to support any online claim, failure to do so, will mean that your claim will be rejected. This exclusive offer runs from 11/09/2020 until 19/11/2020. Claims must be submitted no later than 30th November 2020. Claims will not be accepted for any appliances purchased before 11/09/2020 or after 19/11/2020.
The promotion is as stated and there is no cash or other alternative available, it is non-transferable and available while stock lasts. One entry per purchase only. Not in conjunction with any other offer. Please see www.magimix.co.uk/content/7-privacy-policy for our privacy policy. Please allow 28 days for delivery – claims will only be accepted after verification of the claim (while stock lasts). For full details of the promotion please visit: www.magimixredemptions.co.uk/
For FAQs about the promotion please visit: www.magimixredemptions.co.uk/faq.html
For any other questions or help about the promotion please email: support@magimixredemptions.co.uk
For any postal questions about the promotion please contact: Magimix UK Ltd, PO Box 815, Godalming, GU7 1HY.
Qualifiers: When you purchase a Magimix 5200XL Food Processor you can claim a free Spiral Expert attachment from Magimix.
Channel applicability: In Store and Online
Disclaimer: Unless otherwise stated overall T&Cs apply


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Swoon 100-Night Mattress Trial

Date: 20/09/2018 – Ongoing
How discount is applied: Trial applies to Swoon mattresses only and is available to the customer on request from Swoon.
Helpful Specifics: For Products from Swoon's Mattress Range you have a period of 100 (one hundred) calendar days in which you may cancel the Contract, starting from the day on which you (or someone you nominate) receives the Product. You must have proof of purchase, either a Debenhams till receipt, despatch note or email order receipt.
Exclusions: N/A
Channel applicability: Online & instore
Disclaimer: Unless otherwise stated overall T&C's apply

eve 100 Night Trial

eve's 100-night trial gives the Customer the opportunity to test the Mattress at home after purchase for 100 nights, starting on the day of delivery. At any time during the 100-night trial, the Customer can contact eve Customer Service to arrange a collection and refund if they are not entirely happy with the Mattress (as long as the Customer informs eve within trial period of the affected Mattress and has the Debenhams till receipt, despatch note or e-mail order receipt as proof of purchase). Once the collection has been made by eve's courier partner, eve's Quality Control (QC) team will assess the Mattress for any damage.
Once the Mattress has been assessed by the QC team to their satisfaction, the refund will be processed in 1-3 working days (see Returns, Refunds & Exchanges for details of the refund process). Collections are free of charge for Customers within the UK, and for Customers outside the UK it is the responsibility of the Customer to arrange the return at their own cost. It is the Customer's duty to be available to package and pass the Mattress back to eve's courier partner. eve reserves the right to refuse the 100-night trial to anyone associated with a mattress manufacturer/brand.

eve 30 Night Trial

eve's 30-night trial gives the Customer the opportunity to test the pillow or mattress topper at home after the purchase for 30 nights, starting on the day of delivery.
At any time during the trial, the Customer can contact eve Customer Service to arrange a collection and refund if they are not entirely happy with the product (as long as the Customer informs eve within trial period of the affected product and has the Debenhams till receipt, despatch note or e-mail order receipt as proof of purchase). Once the collection has been made by eve's courier partner, eve's Quality Control (QC) team will assess the product for any damage.
Once the product has been assessed by the QC team to their satisfaction, the refund will be processed in 1-3 working days (see Returns, Refunds & Exchanges for details of the refund process).
Collections are free of charge for Customers within the UK, and for Customers outside the UK it is the responsibility of the Customer to arrange the return at their own cost. It is the Customer's duty to be available to package and pass the product back to eve's courier partner. eve reserves the right to refuse the trial to anyone associated with a mattress manufacturer/brand.

Free gift with eve mattress purchase

Date: 23/08/18 – on going
How discount is applied: Your free gift will be automatically dispatched with your order.
Helpful Specifics: Gift of free eve pillow(s) can only be redeemed once and while stocks last. Your mattress and pillows will be shipped separately and you will need to be available for the full delivery window, even if you receive a delivery slot from one of your two couriers. Free pillows received in this promotion will not be eligible for returns.
Exclusions: N/A
Channel applicability: Instore & Online
Disclaimer: Unless otherwise stated overall T & C's apply



Restaurants and Café
Kids Eat Free

Date: Valid 15/02/2020 - 23/02/2020
How discount is applied: The saving will be applied at the restaurant checkout
Helpful Specifics:
1. Adult Customers who buy an adult hot main meal will receive 1 Free kid's meal from the safari menu.
2. Valid only in Debenhams restaurants. This Offer cannot be redeemed in Tea press or any other food concessions in the UK or ROI
3. Offer cannot be redeemed in conjunction with any other promotional offer/ voucher.
4. Offer excludes all Debenhams staff.
5. Any refunds on purchases will take into account this Offer.
6. By participating in this Offer, the customer will be deemed to have accepted and agreed to be bound by these terms and conditions.
7. The Offer is subject to availability whilst stocks last, and Debenhams reserves the right to substitute any items with a suitable replacement in the event of circumstances outside of its control.
8. The Offer cannot be exchanged for cash.
9. Debenhams reserves the right to change these terms and conditions or withdraw this promotion at any time.
Exceptions: Food concessions, Tea press
Channel applicability: Instore ONLY
Disclaimer: Unless otherwise stated overall T&C's apply

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